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Privacy Policy

Last updated: 9 September 2026

MowerWatch ("we", "us") provides health monitoring and diagnostics for Husqvarna Automower® robotic mowers. This policy explains what personal data we process, why, and your rights. We aim to collect the minimum needed to run the service.

Data controller

MowerWatch is operated by Declan McDevitt, sole trader, Ireland.
Contact: [email protected]

What we collect and why

DataPurposeLegal basis
Email address and password (stored as a salted PBKDF2 hash — we cannot read it) Your account and sign-in; fault alert emailsContract
Husqvarna API application credentials (encrypted at rest) Fetching your mower's data from Husqvarna's official API on your behalfContract
Mower telemetry: status, battery, statistics, error codes, and GPS positions The dashboard, position radar, stop forensics, health index and alertsContract
Billing status (via Stripe) Subscription managementContract
Server logs (IP address, requests, timestamps) Security, abuse prevention (e.g. login rate limiting), debuggingLegitimate interest
Lawn forecast list: your email address and the location you chose (no account needed) Sending Grass Growth Weekly, and only thatConsent (confirmed by email; unsubscribe in every message)
Page feedback (“was this helpful?”) and anonymous page counts Improving the guides and error-code pagesLegitimate interest

The feedback and page-count records carry no account identifier and store the visitor's IP only as a one-way hash, so they cannot be traced back to a person — which is also why they are not affected by an erasure request.

GPS location data

Your mower reports its GPS position; we store this track to draw the position radar and to reconstruct stop events. Location data is never sold, shared or used for advertising. It is visible only to your account (and to an operator strictly for support, at your request).

Payment processing

Payments are handled by Stripe (Stripe Payments Europe, Ltd.). Your card number never touches our servers. Stripe's privacy policy: stripe.com/privacy. We store only your Stripe customer reference and subscription status.

Who else processes your data

These are the only third parties involved in running the service. None of them receives your data for their own marketing, and none of it is sold.

ProviderWhat it handles
Husqvarna GroupThe official Automower Connect API your mower data comes from
Stripe Payments Europe, Ltd.Payments and subscriptions
CloudflareServing the site, and encrypted off-site backup storage
Google“Sign in with Google”, if you choose it. Nothing else — our fonts are served from our own domain, so visiting the site sends nothing to Google
Our email providerDelivering alerts, digests and account email
DeepL and AnthropicTranslating the site's own text. Page wording only — no account or mower data is sent
Open-Meteo, MET Norway, OpenStreetMap (Nominatim)Weather and place lookup for the lawn forecast. Receives a location, never your identity

Where your data lives

On our server in the European Union. Mower data is fetched from Husqvarna's API (Husqvarna Group's own privacy terms apply to their side).

Backups run nightly. Copies held on the server are kept for 14 days; encrypted off-site copies are kept for 30 days. Both ages out on a rolling basis, so deleted data disappears from backups within 30 days at most.

Retention

Your data is kept while your account exists — history is the product, so we keep it even if your subscription lapses, in case you return.

You can delete it yourself at any time: Account → Delete your account. That removes your account, your Husqvarna credentials, every mower, and all stored history including GPS positions, and cancels any subscription. It is immediate and cannot be undone. If you are also on the lawn-forecast list under the same address, that goes too. Backups then age out within 30 days. You can also email us and we will do it for you.

Your rights (GDPR)

You have the right to access, rectify, export, restrict and erase your personal data, and to complain to a supervisory authority (in Ireland: the Data Protection Commission, dataprotection.ie). Email [email protected] and we'll act within 30 days.

Cookies

No analytics cookies, no tracking pixels, no third-party ad tech, and nothing that follows you to other sites. We use only these, all of which are needed for the site to work:

CookieWhat it doesLasts
mw_sessionKeeps you signed in. HttpOnly and Secure30 days
mw_langRemembers the language you picked180 days
mw_demoSet only if you open the demo, so it knows to show sample data1 day
mw_oauth, mw_oauth_src, mw_hq_stateSecurity tokens used only during a “Sign in with Google” or “Connect Husqvarna” hand-off, to prevent request forgery10 minutes

Changes

If this policy changes materially, we'll email account holders before the change takes effect.

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